How make a Havana tour reservation with us
We could offers you the following services to travel to Cuba:
- Hotel Reservation.
- Private transfers from and to the airport.
- Service of specialized guides fully knowledgeable in foreign languages.
- Rental cars, microbus, minivan, bus (with or without driver).
- Excursions and tours: reservation in restaurants, cabarets, night clubs.
- Events, Congresses & Fairs.
- Group tours
- Backpacker and budget tour
- Organization of Private Meetings (business, academics, professional, associations) , Parties, Wedding.
- Honeymoon, Dinners, Buffet, Anniversaries.
- Cultural Events
- Any other specialized service.
To make Havana reservations to any of our services follow the steps:
- Step 1: Contact us.
- Step 2: Reservation confirmation
- Step 3: Payment confirmation.
- Step 4: Voucher delivery and complete details of the trip.
Detailed explanation of each step:
Step 1:
Our email address: info@havanatoptravel.com, fill in the application with the following personal information: Real name or reference. Email address from to where we will communicate with you. (Include maximum of three email addresses to use in case the first does not work). Requested services.
In the square spaces write the services that you require, try to make it detailed as possible in order for our commercial personnel to request and confirm what you exactly want. Write all the information necessary, the space allows it. Don’t Limit Yourself.
Step 2:
In less than 24 hours after sending your information, you will receive an email message indicating: the state of your request or the reservation that is if the request has been confirmed or if it is in process.
If the reservation cannot be CONFIRMED, our personnel will give the reasons why and we will be happy to offer you alternatives if possible.
Payment option, we will indicate the DATE in which the reservation must be paid
We will send you an attached document in PDF format, the invoice with the description of the requested services and confirmations and the total amount that must be paid.
We will also offer information on the Bank account where you must carry out your transfer. Note: At this moment the payment system by credit cards is not in force but will be established in a short period, we apologize if this causes any inconvenience.
Step 3:
Once we receive the bank transfer with payment of the services, we will send you a message notifying you that the payment was received reiterating the CONFIRMATION of all the contracted services.
Step 4:
Together with STEP 3, we will attach a document in PDF format, a voucher that constitutes the document that the client must deliver the final provider in order to receive the contracted services. The message will indicate the contact information of the local Agency of your destination with a 24 hour Mobil emergency number and any other detail or information that you may need.
You will be received at the airport by a tour guide or someone from our local staff in Cuba, with a sign with your name and our logo.